Contact Us
Get in touch with our team for support, feedback, or any questions you may have.
We're Here to Help
At CVForU, we believe in providing exceptional customer support and building lasting relationships with our users. Whether you need technical assistance, have feedback about our platform, or want to discuss custom solutions for your organization, our team is ready to help.
Multiple Ways to Reach Us
We offer several channels for communication to ensure you can reach us in the way that's most convenient for you:
- Email Support: Get detailed responses to your questions within 24 hours
- Live Chat: Instant support during business hours for urgent matters
- Help Center: Comprehensive self-service resources and tutorials
- Community Forum: Connect with other users and share experiences
- Phone Support: Direct line for premium users and enterprise clients
What We Can Help With
Our support team is equipped to assist with a wide range of topics:
- Technical issues with the platform
- Template customization and design questions
- Resume optimization and ATS compatibility
- Account management and billing inquiries
- Feature requests and platform feedback
- Career advice and resume writing tips
- Enterprise solutions and bulk licensing
- Partnership and collaboration opportunities
Response Times
We're committed to providing timely responses to all inquiries:
- Live Chat: Immediate response during business hours (9 AM - 6 PM EST)
- Email: Within 24 hours for general inquiries
- Technical Support: Within 4 hours for urgent technical issues
- Premium Support: Priority response within 2 hours
Business Hours
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM Eastern Time. For urgent matters outside business hours, please use our email support system, and we'll respond as soon as possible.
Feedback and Suggestions
We value your feedback and are always looking for ways to improve our platform. If you have suggestions for new features, template designs, or general improvements, please don't hesitate to share them with us. Your input helps us create a better experience for all users.
Enterprise and Partnership Inquiries
For organizations looking to implement CVForU across their teams, or for potential partnership opportunities, please contact our business development team. We offer custom solutions, bulk licensing, and white-label options for enterprise clients.